Testimonials

Great service, great price and prompt delivery.

Great price, delivery on time and friendly customer service

Great all round service.
I phoned them and asked what they recommended within my budget, I got a straight answer and I ordered online straight away. They called me about two working days later with confirmation that my item was in stock and ready for delivery whenever I wanted. I opted for a midweek and midday time slot and on the day I was messaged in the morning with the ETA. Great service all in all and I'm very happy with the mattress.

Excellent customer service
Had some queries regarding ordering a mattress and used the online chat. Emma was friendly and helpful, and able to answer all questions, and an IT error in the website was corrected instantly.

Truly wonderful staff from helping with choice, caring courteous with time and to delivery. Worth the 140 mile round trip to the showroom

Superb Service.
From discussing our needs with Meg at the store she kept us fully informed of developments ..... excellent service. The 2 guys who did the fitting for us were excellent ..... on time, professional and humerous. We look forward in due course to having more dealings with the company. Many thanks.

Incredible service from start to…
Incredible service from start to finish, Zoe and Emma from customer service were great when I was ordering and the two gents who came to assemble them and also recycle our old beds offered a fantastic service, would most definitely order again and recommend :-)

Great quality again.
Friendly service.
Delivery arranged and great communication from the drivers. Careful at the property.
Definitely will be using again- thank you

Hypnos Orthos 8 faulty mattress replaced no problem
The mattress of the Hypnos Orthos 8 bed started to develop faults during first six months, despite us following the turning instructions to the letter. It was so uncomfortable we were waking up 2/3 times a night. Once we accepted we definitely had a problem we popped in to see Emma our retailer at "Now to Bed" in Rhyl. She understood and assisted us to action a replacement with Hypnos, which greatly eased our concern. Hypnos agreed that there was definitely an issue made clear by the photograph we sent them Then after about 8 weeks the new mattress was delivered by the excellent delivery team that installed the original. During the change over we all remarked how much fuller and different the new mattress looked from the original. The last three nights have been the best night's sleep in a year! We cannot believe how different this mattress feels, so much more comfortable, we just hope that it continues to wear well. Our thanks to Emma and all at "Now to Bed".

Excellent help from the staff member we spoke to, she was very helpful, informative and professional. We bought two Dunlopillo mattresses and they are fantastic! The delivery was very quick and well organised. We would certainly recommend Now to Bed.