Testimonials

Great price with prompt service considering the mattress was hand made.

Great Service and product too!
Called in to check out the beds. Had the most excellent customer service from Natasha. Extremely helpful with the types of beds, mattresses and even helped with the different colours available too! Nothing was too much trouble on both visits to the store. Order taken and delivery was arranged. Follow up call before delivery to check we were ok. Also the delivery driver called the day before and delivered on time. Daughter loves the bed too! Bonus!

Great service - I was kept fully informed about the delivery of my item. Customer service excellent. The product purchased was very competitively priced. Delivery drivers were excellent - kind and helpful

Great customer service from start to finish. Great product too and very helpful.

Convenient shop location. Excellent service in choosing bed. Competitive prices. Delivered as arranged, bed assembled and packaging removed. Very pleased repeat customer.

Top notch communication and zero nightmares!
Really happy with our purchase and transaction with Now to Bed. Communication is top notch and they kept us posted every step of the way. We knew upon placing our order that it would be wait for our new mattress to arrive but at no point did we ever feel forgotten or have any need to chase.

I've reluctantly deducted a star from an otherwise perfect rating as we was a bit disappointed to have paid £35 for our old mattress to be recycled but did not receive any covering for the old mattress to be disposed of in.

I ended up leaving on an expensive fitted sheet for it to be taken away in due to the old mattresses poor condition. I only highlight this as other bed companies we've used in the past have provided this as part of the recycling scheme and given the cost we was a bit miffed why a basic disposal cover wasn't included.

Overall we received a fantastic service with their excellent communication being the major standout. 100% recommend. We wouldn't hesitate to use Now to Bed again.

Very good service and quality of mattress.

10/10 from start to finish!
Had a great experience from start to finish - great offers which were by far the best price I found (and after a lot of research!), customer service spot on for when we added on the recycling service, delivery service great and it was no problem when I changed the delivery date. We got a 4 hour delivery window and then they called me when they were on route and approx. 40 minutes away. Despite delivering a super king mattress up 2 flights of stairs it was no trouble, as well as taking the old mattress away. Couldn't recommend now to bed more !

Super, friendly service
I went into the Rhyl store to look at mattresses. No hard sell at all, just a friendly woman who listened to what I needed and showed me a range to suit. So I ended up buying. I got a good price on a really comfy, good quality mattress. I was kept fully informed between purchase and delivery. Convenient delivery was easy to arrange, the delivery men were really polite and took care of my property very well. And they took away my old mattress at very short notice with no fuss. Recommended company - can't fault them at all.

Very happy ????
Great communication, even responding to emails late at night. Easy ordering process, swift delivery of a great Hypnos products by an equally efficient delivery service