Testimonials

5/5 based on 1143 reviews

Vicki B posted 07/07/2022

An amazing company
We bought a bed from Now to Bed in July last year. Exceptionally helpful sales staff during the process.
Our bed was delivered in August. By December the mattress had collapsed and failed.
We called Now to Bed who arranged to have it tested and after fightng our case, had the firm agree to supply a replacement mattress.
6 months later, we have finally received our new mattress! Abi in Now to Bed customer services was completely amazing, keeping us continually updated while the mattress company changed hands, changed stock, and then had a diffuculty with getting supplies.
I would definately use this company again and highly recommend them. Thanks to Abi and the team

Mrs Giles posted 07/07/2022

Customer service is excellent with you. I received my bed earlier than expected and delivery staff were great, they took my old bed away and set my new one up, one happy customer, thankyou.

GO Glasgow posted 04/07/2022

Superb Customer Service
I've ordered two mattresses and a bed frame from Now to Bed - customer service has been excellent - communication has been superb. I have been kept informed at every step. I will buy again from Now to Bed.

Helen Brown posted 04/07/2022

Very happy with service right from order to delivery men very polite.
Mattress lovely

Nicholas Jackson posted 01/07/2022

1st class all the way
The service I received was exemplary and if a template could be made for customer service you would have to search a long time to better if not equal the service I was given.
I dealt with Emma who was very knowledgeable and understanding of the pitfalls of purchasing a mattress and stayed very calm under the barrage of questions I asked and the numerous phone calls I made.

Thanks for everything Emma, we are so glad we ungraded to the Elba mattress ‘Sweet Dreams’!!

If only they dealt with Gas & Electricity!!

G Jackson

Mr Edgington posted 01/07/2022

Nice company to deal with. Ordered a specific non-stock bed and advised of approx delivery date. thus it was...and all the extra bits sent to us immediately...and a nice free gift. Price right too.

Bunty posted 29/06/2022

Now To Bed is a lovely company company to deal with. All the staff I spoke with were knowledgeable, helpful and friendly and that includes the delivery men

Jim Mclean posted 27/06/2022

Hypnos mattress
We ordered a Hypnos mattress. This was very competitively priced and came with free pillows and mattress protector. These mattresses are made to order resulting in a 5-6 week delay. It also took a little longer once ready to deliver to the Highlands, but the delivery people were excellent. Well worth the wait. Thank you.

Ian Kille posted 27/06/2022

Excellent all round.
The whole process was excellent and our new mattress is very comfortable. A good experience all round.

Helen posted 24/06/2022

Very happy repeat customer
This is the second time I have bought a Hypnos bed from Now To Bed and I am again very satisfied with the service I received. I spoke to polite friendly staff on the phone, was kept informed via regular email updates and the delivery was handled well, and all at a very competitive price.

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